Amazon - the good and the bad

[deyana]

Overall I like Amazon. I guess it's not their fault that a delivery company they use is simply crap.

Has anyone heard of BNI ? Around here they deliver for amazon and they are pretty much useless most of the time. I have Prime right now (so supposed to have 2 day delivery). Not so with BNI though, they seem to run to their own schedule. It's been a week and still my items are a no show. They keep promising it will be delivered by the end of the day, but it never is.

BNI only deliver at my address once in a while, mostly I have another company, which works really well, People around here have been complaining about BNI, some say they never get door delivery, instead they are asked to go to a local gas station and pick up what they ordered from there. Lots of people are fed up with this company.

Amazon uses a few different delivery companies to deliver their stuff. There is only one that I really like. But BNI is the worst.

How has your amazon delivery service experience been?

[hank]

My Amazon delivery is excellent, they use our post office mainly and for big packages they use UPS. Prime is the best of my TV apps. You can get PBS Masterpiece Mysteries app with it at no cost which is also really good.

[fuzzems]

I have had excellent service with Amazon. Was using Amazon in the early days and never had an issue. Over the years have had to do returns, have had false Amazon charges on my account, etc and they have resolved things without being difficult.

[Springschick]

The majority of our deliveries are made by Amazon themselves. I swear they know us by name, as well as some of my neighbors.

[Justbec]

I love Amazon. Here our deliveries are by Amazon. They hire drivers which for the most part has been just fine. Most don't speak English but they are all friendly. Only once did we have a problem. A Somali woman parked in the street and got out with a small box. Our dog Millie loves people so as I was coming out of the house she limbo'd under the fence. Her tail was wagging and she wasn't running at the woman. I told her Millie would not hurt her. She threw the package into the middle of the street, ran back to her van and left. The stuff wasn't damaged so I didn't complain.

[fuzzems]

I like Amazon but overall, not sure they are a net good. There are a lot less stores and available products that I can buy now. The malls are dead. A lot of stores have gone belly up. It was going to happen anyway be it Amazon or someone else. But, we are concentrating wealth into a few hands more and more every day.